Who is responsible for your information
Voltcraft provides the electrical panel planning service at voltcrafting.com. For privacy questions or requests, contact info@voltcraft-app.com.
We use personal information to provide accounts and saved projects, operate subscriptions, keep the service secure, respond to support requests and deliver features you choose to use.
Account control
You can request access, correction or deletion.
Essential storage
Authentication and project storage support the service.
AI by choice
Project content is sent for AI processing only when you use AI tools.
Information we collect and why
- Account and access: email address, password hash, account role, subscription status and usage allowances. We use these to authenticate you and provide the service attached to your account.
- Projects and configuration: rooms, loads, names, power values, calculated panels, editor state and related project details. We use these to calculate, save and display your work.
- AI inputs: prompts, voice recordings or files you choose to submit, plus the project context needed to answer. Avoid including personal or confidential information that is not required for the task.
- Billing records: customer, subscription and transaction references supplied by Paddle. Paddle handles payment card details; Voltcraft does not store your complete card number.
- Security and diagnostics: IP address, browser and request information, timestamps, errors and security events may be processed to protect and troubleshoot the service.
Our main legal bases are performance of a contract when we provide an account, saved projects or a subscription; legitimate interests in securing, maintaining and improving the service; legal obligations that apply to billing and records; and consent where the law requires it for an optional action.
Services that help us operate Voltcraft
We share only the information reasonably needed for a provider to perform its role. Providers may process data in countries outside your own and use their applicable contractual and legal safeguards.
Cloudflare
Website delivery, network security and secure API routing
Oracle Cloud
Application hosting and database infrastructure
Paddle
Subscription checkout, payment processing and billing portal
Resend
Transactional email, including password reset messages
OpenAI
AI-assisted configuration, file analysis and voice transcription when you use those tools
TME
Component catalogue and market price information
When you follow a provider's checkout or other external interface, its own privacy notice also applies.
Your choices and data rights
Depending on where you live, you may have rights to access, correct or delete your personal information, restrict or object to processing, receive a portable copy, and withdraw consent where processing relies on consent. You may also complain to your local data protection authority.
Email info@voltcraft-app.com with the account email and a clear description of your request. We may need to verify your identity before acting on it.
Voltcraft is not intentionally directed to children, and we do not knowingly collect children's personal information. We may update this notice as the product or its providers change; the date at the top shows the latest revision.
Contact Voltcraft